Did I mention tired and cranky?
Jan. 11th, 2006 03:41 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png)
Have I mentioned lately how much I hate phones? It seems to me as though I haven't bitched about them in a while. Phones are hateful contraptions that ring when you're trying to get other stuff done. We hates them, precious, yesss...
I just tried to pick up the phone in the office, but it sits right under my counter, and if I'm sitting the wrong way (ie, trying to do something else), then the receiver catches on the lip of the counter and sends the whole thing flying. Which is what happened just now.
:::sends vibes of hatred toward the phone:::
While I'm at it:
Dear Rude Bike Messenger-Guy,
Being rude is a no-no. I don't know you and you don't know me, so let's keep the discourse civilised. There is no need to "tutoyer" me, nor is there any reason for you to snap at me to sign "legibly."
I realise, of course, that you have no way of knowing what my signature looks like before I've signed. As it happens, I sign receipts in block letters. I find it annoying that you automatically assume that it won't be legible, but that's not the real issue.
The real issue is your tone and your whole attitude. There is no need to be rude, as I said, and there is certainly no need to act as though I'm wasting your time. Your time is *never* wasted serving a customer efficiently and courteously. I did not reprimand you because I'm a bitch, I did so because you are providing me with poor service, while I in turn started out by being friendly and professional.
Please assimilate this lesson before coming again, thank you.
No love,
Me
I just tried to pick up the phone in the office, but it sits right under my counter, and if I'm sitting the wrong way (ie, trying to do something else), then the receiver catches on the lip of the counter and sends the whole thing flying. Which is what happened just now.
:::sends vibes of hatred toward the phone:::
While I'm at it:
Dear Rude Bike Messenger-Guy,
Being rude is a no-no. I don't know you and you don't know me, so let's keep the discourse civilised. There is no need to "tutoyer" me, nor is there any reason for you to snap at me to sign "legibly."
I realise, of course, that you have no way of knowing what my signature looks like before I've signed. As it happens, I sign receipts in block letters. I find it annoying that you automatically assume that it won't be legible, but that's not the real issue.
The real issue is your tone and your whole attitude. There is no need to be rude, as I said, and there is certainly no need to act as though I'm wasting your time. Your time is *never* wasted serving a customer efficiently and courteously. I did not reprimand you because I'm a bitch, I did so because you are providing me with poor service, while I in turn started out by being friendly and professional.
Please assimilate this lesson before coming again, thank you.
No love,
Me
no subject
Date: 2006-01-11 09:12 pm (UTC)no subject
Date: 2006-01-12 12:54 pm (UTC)no subject
Date: 2006-01-12 01:09 pm (UTC)no subject
Date: 2006-01-12 12:53 pm (UTC)no subject
Date: 2006-01-12 01:56 pm (UTC)See, I can't do that kind of confrontational thing. It makes me feel physically ill. Whenever possible I will seek not to escalate a situation. However, it doesn't stop me from calling some people on their bullshit. :)
no subject
Date: 2006-01-12 02:04 pm (UTC)