Sep. 27th, 2009

mousme: A picture of the muppet Forgetful Jones from Sesame Street (Forgetful Jones)
This happens to me all the time. I plan things waaaaay ahead of time, because that's how stupidly busy my life is due to scheduling stuff. So things get filed away in my head under the classification "Really Far Ahead In The Future."

Unfortunately, they never get un-filed, even though objectively I know they're getting closer. So now I just realized that next weekend I'm leaving town, and I sort of planned for that, only there was an extra cooking commitment in there which I only just now remembered. *headdesk* Yeah, in my head it was all "I really need to remember that I have that thing for which I need to make lasagna in October... wait."

Hey, at least I remembered now instead of Thursday, when there would have been a mad scrambling panic.

Eesh. Brain, meet cottage cheese. The two of you have SO much in common I'm sure you'll have LOTS to talk about.

*grumble*

Sep. 27th, 2009 04:37 pm
mousme: A view of a woman's legs from behind, wearing knee-high rainbow socks. The rest of the picture is black and white. (Fizzgig)
Dear banking website,

I have several inter-connected complaints to make. First off, if I click on "Pay A Bill," I do not, in fact, really mean "Log Me Out Successfully." Second, if I click "View My Transactions," I still do not, in fact, really mean "Log Me Out Successfully."

Related to this, given that there is a SERIOUS bug in your programming that logs me out every time I click on a link, forcing me to re-enter all my information over and over again, I would very much appreciate there being a section somewhere, ANYWHERE, on your site that would allow me to report the bug and open a trouble ticket.

Is there such a section? NO. I had to resort to your "customer feedback" section, and I am not optimistic about your promise to get back to me within 24 hours. I fully expect, given my previous experience with you, that your "response" will be an automated email thanking me for my patronage.

For the love of all that's good and holy, would you just fix your damned website?

No love,

Me

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mousme: A view of a woman's legs from behind, wearing knee-high rainbow socks. The rest of the picture is black and white. (Default)
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