Jun. 16th, 2004

mousme: A view of a woman's legs from behind, wearing knee-high rainbow socks. The rest of the picture is black and white. (Eiffel Tower)
So, yes. My first day on the job, and I did next to squat.

That's because the woman who's supposed to be training me is frankly too busy to train me, and the supervisor who hired me floats around the office, also presumably too busy to train me, but managing not to look as busy.

Natalie, the nice woman I'm working with, is a hoot and a half, but going insane with work.

The company is Erb Transport, and they do food delivery, which is a fast-paced and exciting world. Or fast-paced, anyway. Everything is supposed to be somewhere yesterday, and it's always late and there always seems to be problems with everything. Which is where Nat comes in. She solves all the problems. In an ideal world, anyway.

They're backlogged six ways 'til Sunday, but I had nothing to do, which made it even worse for me. I didn't understand a damned thing that was going on, or perhaps ten or fifteen percent of what was happening. It's a completely different world, and when I fucked up even using the fax machine it was all I could do not to throw up my hands and hit my head against the nearest wall. In my defense, they have this weird-ass photocopier/fax-machine that prints out confirmations upside-down, so I thought the fax hadn't gone through properly, and I sent it twice. It wasn't huge, but it was just the cap to a long day of frustrations.

I kept trying to teach myself how to do things, but there was nothing for me to learn. There was no manual (the one manual they had was from 1990 :P), and there was so much new jargon that I was unfamiliar with that my head spun. And all the while I kept feeling horribly inadequate for not understanding everything right then and there and mastering my new job on the spot (not that anyone knows what my job actually is, and my supervisor hasn't even told me what it is, in so many words. I wish he'd actually define my duties for me...) and pitching in and helping people.

So, yeah. I kept trying to tell myself that it wasn't my fault, that I didn't suck, that I had been hired yesterday afternoon and told to come in the next day, and that Natalie had been given no warning at all that I was coming in and therefore had nothing prepared for me. It didn't really help much.

So, I spent most of the day trying to teach myself an unfamiliar database with completely arbitrary commands in a system in which I don't even have my own login on a computer without a mouse. Please kill me now.

I learned the term OS&D today, which means Overage, Shortage and Damage. This is one of the departments I'll be reporting to. Don't ask me what the other departments are, because I don't know. They haven't told me yet, although apparently the guy's name is Robert. *sigh* Natalie is OS&D. Oh, and then I discovered more fun terms like "skid" and "pallet" and "CSD" and "BRD report." Don't ask me what those are, because I don't know. "Skids" and "pallets" are, as far as I can tell, either containers or smallish platforms used to load several cartons of goods at once on a truck. So you'll ask a driver how many "pallets" he has on his truck, or how many "skids." O_o

Am muy confused.

Oh, and let's not forget everyone's favourite, the "Bill of Lading." Yes, another word I've never heard of. Apparently it's a type of shipping document. Then there are the p.o.'s, which are one of the few things I was familiar with, and the "load stop" (still don't know what that is), and any number of other terms which will doubtless haunt me this week.

Anyway, everyone was really nice with me, so that was good. I got introduced all around by Nat, who seemed genuinely appalled at our supervisor's lack of hospitality toward me. Maybe he's still suspicious of me because of my good C.V. (*sigh* Is it my fault the rest of them didn't go to University? Come on!), but everyone else was friendly and welcoming, although naturally everything is so busy around there that there wasn't much time to get to know each other. That, and it works on a shift schedule, so no one has exactly the same lunch hour, which is too bad.

I start again at 8:00 tomorrow morning. I can only hope they'll have found something for me to learn. :P


In other, even more depressing news, my uncle Tony has taken a turn for the worse. After months of crippling radiation therapy, they declared that they had beaten back his lung cancer and "bought" him two years.

Then over Memorial Day weekend he was admitted into the hospital with what seemed to be pneumonia-like symptoms. They treated him and released him a few days later, but he relapsed and now he's in the hospital again.

The cancer has metastasized to his other lung. They say he has maybe another two weeks to live, and his primary physician agrees. Of course, they're also saying that it's possible he might last up to six months, but it's doubtful. Two weeks is the most likely scenario.

I spoke with my cousin Nora for the first time on the phone today, and I promised her I'd get in touch with my mother. I finally tracked down the number for my mother in Tours and woke her up at 2:30 in the morning with the news that her only brother and the last remaining member of her European family in North America is going to die, possibly before she can even get back from France. I hated doing it. I almost wished I could leave her in blessed ignorance to enjoy her trip without this added weight, but I knew that was horribly selfish and I knew she'd want to know.

My Uncle Tony has, to me, always been a voice on the phone. I've now met him a total of twice in my life. He's the man in the photographs, the shaking voice on the phone who tries to speak French to me. He's the man my mother calls "Hello" which my father and I always tease her about (it was her first English word, and she didn't know what it meant). She calls him "Sweetie" on the phone, and I've heard her cry because of him, because she knew him when he was beautiful and strong and young, long before he was broken.
mousme: A view of a woman's legs from behind, wearing knee-high rainbow socks. The rest of the picture is black and white. (George (tongue))
Day 2 at Erb.

I need a passing-out icon. ^^;

I'm slightly less useless than yesterday, because Nat finally had some time to train me. Yesterday she was running around like a headless chicken putting out fires, but today was actually quieter, so I got to learn stuff. Yay!

Not that I learned a lot, because I still got only about an hour's worth of training out of a nine-hour day, but still. It's better than yesterday, where I got *no* training out of a nine-hour day.

So I learned to update an OS&D report and to make up Bills of Lading for particular types of shipments and how to update certain types of bills. You know how they say that this is the tip of the iceberg? Well, what I've learned might keep my drink cold for an hour or so. ^^;

However, I at least helped clear away a reasonably significant portion of Nat's backlog. Not that I was doing the actual clearing, but I was doing the busy work that would have prevented Nat from clearing away her backlog, which is pretty much what I was hired to do anyway, from what I understand. So it's all good.

I'm still slow, and there are tons of procedures I don't know, but I've learned three of them, which isn't bad.

My supervisor is turning out to be pretty much an absentee supervisor, which is something to which I'm entirely unaccustomed. I'm used to either working entirely on my own, or with consistent feedback. This will take some adjusting to, I can see.

I saw him a grand total of twice today, once when I walked by his cubicle to get my lunch, and he said one sentence to me: "Tomorrow, seven-thirty." He wouldn't have said anything else had I not asked him to clarify (I mean, cryptic much?), and he explained that he wanted me to be in by 7:30 and not 8:00am, so that I would have the same hours as Nat. I think he finally clued in that having me leave half an hour after her when I don't know what I'm doing and there's no one else around to train me is *stupid."

The second time was when he came into the office I share with Nat in order to bitch at Nat about an OS&D she'd left on his desk that she couldn't deal with because there was no bill and she had no time to track it down. In theory, he should deal with it, as her supervisor. That's how things go in this world, apparently. Chaos, mayhem and disorder.

:::Random Edit:::

Stupid Bloc people! I'm not voting for you! Stop calling me!

:::End Random Edit

Nat has been fantastic with me, however. She's always nice, and consistently takes time to explain what she's doing, puts up with my constant questions, and seems to be genuinely pleased that in a few weeks' time I'll be able to take a considerable amount of pressure off her in terms of her work load. Right now she's doing the work of two people, and even though I won't be doing exactly the same thing she is, I'll be doing my best to take off the pressure so that the poor girl can at least take her breaks during the day (she hasn't been able to even take her lunch breaks ever since the last guy, Fred, left, God knows how long ago).

She's also been rabid about "defending" me from Laith, our supervisor, who seems to think that after one day in the office I should be able to do the same things that Nat does, who has been working for Erb for ten years and has been doing OS&D for five years and could do it blindfolded with one hand tied behind her back. Actually, she's been defending me from a whole bunch of people, which is really sweet, in a way. It's more thst only she realizes how much work it actually is, and what it really entails. Because she does it so efficiently, they all think it's easy and can be learned lightning-fast, but she actually has an idea of what I have to learn.

So, yeah.

I realized today that I had no work clothes left, so I threw in a load of laundry, and I hope it'll be dry by tomorrow morning. It should be, with the weather we're having.

And that's the very exciting life I'm leading these days. Better than the exciting life I was leading before, mind you. :)
mousme: A view of a woman's legs from behind, wearing knee-high rainbow socks. The rest of the picture is black and white. (Deficient)
Yes, you read right, I have no mop. I am suffering from the distinct lack of a mop in my life.

I want to wash a particularly stubborn floor, and sans mop that means I will have to go down on my hands and knees and scrub, which don't especially feel like doing.

I foresee a trip to Canadian Tire this weekend. I don't have any money yet, but I can probably spare the cash for a mop. How expensive can a mop be, anyway? (Famous last words... ^^;)

Must clean out litter boxes. What the hell has George been eating? On second thought, I don't want to know. ^^;

Have many things to do. Most of them involve cleaning in some capacity. Colour me enthralled.

I should probably re-subscribe to Flylady, except that the amount of email that generates in a given day is frightening. ^^;

Well, my apartment might be the cleaner for it, anyway. I managed to keep it clean from January all the way until April, which is no mean feat. Now, if I could manage that for longer, that would be good...
mousme: A view of a woman's legs from behind, wearing knee-high rainbow socks. The rest of the picture is black and white. (Blue)
Well, the aforementioned particularly stubborn floor is now clean, and the litter boxes are no longer a toxic hazard. (I really don't want to know what George has been eating...)

This is a Good Thing. ™

I should probably think about having something for dinner. Funny how I now work in a company that ships food back and forth all day long, and yet I almost never think about eating while I'm there. :P

I'm hungry now, though.

I've even put in a second load of laundry too! Towels! Yee!

Ph34s my m4d l33t cl34n1ng s|<1llz!

Or something like that, anyway. o_O

I think I may even tackle part of the bathroom! Rar! Death to the dirtses! They is nasssty, preciousss, yesss....

Ahem.

Yaaarrrrr!

*runs off to make dinner*

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