Today so far:
6 clients looking for overdue quotes. Some since September.
3 installers/designers calling for their clients concerning quotes.
2 very pissed-off clients calling about problems with the reno work.
5 slightly annoyed clients awaiting call-backs from various people who never called.
I've been at work for a little over two and a half hours. There have been over forty calls, and about twenty of those have resulted in a small-to-mid-range crisis.
Three days. Two sleeps and three days.
6 clients looking for overdue quotes. Some since September.
3 installers/designers calling for their clients concerning quotes.
2 very pissed-off clients calling about problems with the reno work.
5 slightly annoyed clients awaiting call-backs from various people who never called.
I've been at work for a little over two and a half hours. There have been over forty calls, and about twenty of those have resulted in a small-to-mid-range crisis.
Three days. Two sleeps and three days.
no subject
Date: 2006-10-18 06:35 pm (UTC)Mostly I'm frustrated right now because I can see all the places where stuff should have been fixed months ago and wasn't.
A job shouldn't be a person. If I leave a job, someone should be able to sit down in my seat and take over after two weeks of proper training. If I leave a job and no one knows what the hell is going on, it means something is fundamentally wrong with the process.