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Now *that's* customer service!
Jul. 30th, 2009 12:10 pmWhen the doorbell rang I was expecting my Amazon order. I wasn't disappointed, however, because instead it was my order from Needle Arts Book Shop with the yarn and pattern for the shawl I want to make for my mother for Christmas.
I am going to gush about the customer service now. Not only did I get TWO personal emails from the lady who runs it (thanking me for my order, wishing me a good time knitting the shawl, and also thanking me for my compliments about how pretty the shawl was, and mentioning the quality of the yarn), but the packaging was lovely as well.
To wit:
( Images behind the cut! )
Oh, and did I mention the two complimentary packets of no rinse delicate Eucalan Woolwash?
I am going to gush about the customer service now. Not only did I get TWO personal emails from the lady who runs it (thanking me for my order, wishing me a good time knitting the shawl, and also thanking me for my compliments about how pretty the shawl was, and mentioning the quality of the yarn), but the packaging was lovely as well.
To wit:
( Images behind the cut! )
Oh, and did I mention the two complimentary packets of no rinse delicate Eucalan Woolwash?
