Discount continues to be made of fail

[mousme]

Epic, weapons-grade fail, as fearsclave would say.

1- They open only at 09:00 on Sundays. This would be fine on most days, except that I finished work at 06:30 and had to be back for 16:00, which meant that I got home at 10:00 and thus only got about 3 hours of uninterrupted sleep. Not Good.

2- The rental ended up costing about $30 more than the original estimate. Not the end of the world, but having the cost underestimated by about 35% was a bit of a shock.

3- I paid Interac, because I hate using my credit card. The net result? The $350 they froze on my credit card "for security only" will continue to be frozen for five fucking business days. What for? No one could tell me. I returned the car, after all, so as far as I'm concerned they no longer need my security deposit. Nope. If I had paid with my credit card, the freeze would have magically gone away "automatically." Not so if I pay my bill in any other way.

I also asked for a written confirmation that my funds would be unfrozen, and the guy refused, stating it would be done "automatically." Unfortunately, I was so tired I could barely see straight, and I didn't put up the fuss I normally would have. I should have done.

I hate society.

Comments

[heartofawarrior.livejournal.com]

*hands over spatula of smite* Sounds like you might need it...;-)

[sultrysong.livejournal.com]

You've gotta make a complaint to Communauto. Renting cars through them, I have twice (at separate rental places) had the staff call Communauto to confirm that I will not, under any circumstances, be giving them any credit-card information. They've got to respect their deal with Communauto as much as you've got to respect yours -- that's just the way it is.

They generally hold the funds in case you've gotten a parking ticket.

[mousme.livejournal.com]

More fool me. The guy told me that the deal with Communauto absolutely required a credit card. I will be calling Communauto tomorrow during business hours to make an official complaint concerning the service: not that Communauto was at fault here (they weren't), but to make sure they know that Discount is being assholish with their clients.

I may also go back to Discount tomorrow and make a fuss, the way I should have this morning.

Am I the only one who's appalled that they hold $350 in case of a parking ticket? The most expensive ticket I've ever received was $42. Besides, "five business days" wouldn't cover a ticket if I ignored it: tickets are mailed out 30 days after being issued originally. They're just screwing around with my money.

[mousme.livejournal.com]

Tell me about it. I'm thinking of investing in an entire kitchen set of smite.

[heartofawarrior.livejournal.com]

*evil giggle* I can think of something unpleasant to do to someone with a wisk...:-D

[mousme.livejournal.com]

Yeow!

I like the way you think. :D

[heartofawarrior.livejournal.com]

Hehehehehehe :-D

[sultrysong.livejournal.com]

Rent-A-Wreck allows you to rent without a credit card, but with a $500 deposit. They then hold the money for A MONTH. But no one stands up to these people. It's pretty disgusting.

[terheyt.livejournal.com]

Call your Credit Card company. They should be able to clear it right away for you.

Renting A Car

[ankhorite.livejournal.com]

Good gravy, I haven't rented a car in... maybe never, I guess.

I didn't know about all these weird holds for security, "for tickets" (bull!), and so on.

What is Interac?

Re: Renting A Car

[mousme.livejournal.com]

Interac is direct payment (via banking card). It's a trademark name for Interactive Banking, I would guess.

Rental companies are entirely comprised of bullshit. It's very annoying.

Maybe it's the sleep deprivation talking, but the more I look around the more I see various facets of consumer society pressuring me not only to spend money, but to spend money I don't have (i.e. use my credit card), or to extract money from me in every way possible. There are hidden fees everywhere: shipping, handling, customs, "security" deposits, random surcharges, periodic "adjustments" to bills...

I got a notice in the mail that the government was "adjusting" my revenue for last year, which augmented the amount to which I was entitled by... wait for it... one cent. Yes. One. Whole. Cent. The letter further admonished me that this amount would count towards next year's taxes, and that I was required to file it along with all my other paperwork. One. Frikking. Cent.

Sorry. Went all ranty there.

The sooner I get my own place in the country off the grid, the better.