you have no effective feedback on how well your "customers" are being served
Uh, yes, we do. They are called "surveys" and are conducted on a fairly regular basis. In my branch of the government we also have more immediate feedback because we are in a service sector, and we offer our clients the opportunity to provide feedback - positive or negative, and we are committed to responding to the negative feedback especially with action and the person who made the complaint is informed about what we did to address their complaint in writing.
Also, I'm in the public service, not the political sphere. The public service was established as a separate, impartial entity from the politicians. We serve the public, not the politicians.
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branchandroot
Re: Taxation is theft.
Date: 2006-10-27 01:34 am (UTC)Uh, yes, we do. They are called "surveys" and are conducted on a fairly regular basis. In my branch of the government we also have more immediate feedback because we are in a service sector, and we offer our clients the opportunity to provide feedback - positive or negative, and we are committed to responding to the negative feedback especially with action and the person who made the complaint is informed about what we did to address their complaint in writing.
Also, I'm in the public service, not the political sphere. The public service was established as a separate, impartial entity from the politicians. We serve the public, not the politicians.