ext_18922 ([identity profile] terheyt.livejournal.com) wrote in [personal profile] mousme 2007-01-12 03:11 pm (UTC)

Only if the agent isn't in a rush, and feels like leaving one. It's "procedure" to leave one, but we don't actually lose any marks on our quality score, or any bonus for not leaving one.
(19 comments)

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