![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
Entry tags:
Now *that's* customer service!
When the doorbell rang I was expecting my Amazon order. I wasn't disappointed, however, because instead it was my order from Needle Arts Book Shop with the yarn and pattern for the shawl I want to make for my mother for Christmas.
I am going to gush about the customer service now. Not only did I get TWO personal emails from the lady who runs it (thanking me for my order, wishing me a good time knitting the shawl, and also thanking me for my compliments about how pretty the shawl was, and mentioning the quality of the yarn), but the packaging was lovely as well.
To wit:
My receipt was printed on a lovely mauve paper with a nice note and a poem about knitting on the back:
And, of course, I just want to sit here and pet the yarn all day long. It is SO soft! The colour I picked is "sapphire," and it is gorgeous.
Oh, and did I mention the two complimentary packets of no rinse delicate Eucalan Woolwash?
I am going to gush about the customer service now. Not only did I get TWO personal emails from the lady who runs it (thanking me for my order, wishing me a good time knitting the shawl, and also thanking me for my compliments about how pretty the shawl was, and mentioning the quality of the yarn), but the packaging was lovely as well.
To wit:
My receipt was printed on a lovely mauve paper with a nice note and a poem about knitting on the back:
And, of course, I just want to sit here and pet the yarn all day long. It is SO soft! The colour I picked is "sapphire," and it is gorgeous.
Oh, and did I mention the two complimentary packets of no rinse delicate Eucalan Woolwash?