Entropy is a big problem. A lot of our staff are near retirement age, and they're having an increasingly hard time coping with the difficult physical requirements of the job: working seven days straight, for instance, and often on night shift. For someone who's sixty years old, it's not nearly as easy as for someone who's 24 or 30.

We're going to be "losing" about half the staff to retirement in the next five to seven years, for instance, and if we keep working everyone this hard, there will be a lot more casualties before then. The supervisors are trying to hire young people, but the process is long (it took me nine months to get in, and I was "fast-tracked"), and I'm worried there will be burn-outs before too long.